Frequently asked questions

We’re glad you’re reaching out to us!

If you have any questions about your order, we recommend checking our FAQ below, where we’ve compiled answers to the most frequently asked questions. If you don’t find what you’re looking for, feel free to contact us through the form on our contact page.

Where is my package?

After you place your order, it typically takes 24 to 48 hours to process, followed by 3 to 5 days for delivery within the UK. If your package has not arrived within this time, please contact our customer service. 

Where can I find my order’s tracking number?

Once your order has been shipped, you will automatically receive a tracking number via email. Please check your spam folder if it’s not in your inbox. It may take some time for the Track & Trace link to become active.

How can I track the progress of my order?

You can track your order’s progress with the tracking number emailed to you. Enter this number on our Track My Order page to see the current status of your shipment. Visit this page for more details.

Contact Us:

• Store Name: Finchley Label
  
• Address: 18 Mansfield St, London W1G 9NW, UK
• E-mail: info@finchleylabel.com
• Phone: +447451243400
• Opening hours: Monday to Friday: 08:00 - 18:00
• We do our best to reply to your email within 1-2 days.